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Monday, 11 September 2006
Id Theft Accounts - Arizona Consumers
From: http://www.bbbonline.org/idtheft/stories.asp
Article #1:
"My identity was used at various video locations . . . to obtain video and game equipment as well as movie videos without my knowledge or consent. There were two unknown and unauthorized individuals who were added to my membership without my consent. Once added, they were able to obtain membership at multiple stores in . . . Arizona. They proceeded to charge equipment, . . . games and movies which they never returned. Based on my conversations with these stores, I believe an employee is probably behind this theft. I know of six locations where my account had been turned over for collection. I was advised to close personal credit cards because this info was included from (my) initial membership application. (The video store) should require more restrictive policies for obtaining or adding on to memberships. They should also be sure that this information is secure and available only to employees who require this information to complete their job. They should be more responsive to complaints and follow up on action that they claim they will take to resolve the identity theft issues. . .I would like my . . . complaint available to other consumers who may experience or may want to avoid experiencing identity theft issues. I would like (the company) to know that this complaint has been filed" (This story posted online on 12/22/03)
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