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Monday, 11 September 2006
Id Theft Accounts - Nevada consumers
From: http://www.bbbonline.org/idtheft/stories.asp
Account #1:
"On May 23, 2003 I gave my name, date of birth, social security number and address to (an individual) to run my credit report. Next day he called me and said that I'm qualified to buy a vehicle. I told him that I don't want to buy anything, that's why I didn't sign any applications and didn't give my picture ID. In June of 2002, I received a letter from (a bank) that I have a loan of (over $26,000) and I must make payments on it. I called (the company) and found out that the dealership sold a motorcycle to someone else using my personal information and credit. The other person is not making payments to the bank, and (the bank) ruined my credit report. I went to (the) Metropolitan Police Department on October 12th and filed a report of identity theft. (The) Police Department appointed a detective . . . to investigate this case. I phoned (the dealership) again in March, but (the employee) refused to talk about this case and referred me to (the) dealership manager. After I talked to (the dealership manager) April 2nd and explained the situation, she ended the conversation with the promise take care of it." (This story posted online on 04/25/05)
Account #2:
"They reported inaccurate information to the credit bureaus and I was trying to get them to clear up my account, as I have been a victim of identity theft. Instead of being willing to help, their agent accused me of lying and tried to 'entrap' me with intimidation, leading questions and 'bullying' techniques over the phone. He refuted the evidence that I had faxed to him and was, overall, incredibly rude. He did not have complete information and was trying to make me admit to criminal activity! I was shocked at his behavior and told him so. I also told him that I expected better and would report his company to the BBB. He said, 'Oh, I'm really scared!' and continued to be offensive in his tone and accusations. I am already traumatized by the damage inflicted upon my character and credit as a result of having my ID stolen two years ago. I have had to deal with some very ugly phone calls accusing me of illegal activity and now this! It was neither professional nor efficient. I understand that collection agencies must do their job and collect; however, what ever happened to professional courtesy and innocent before proven guilty?" (This story posted online on 03/28/05)
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