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Monday, 11 September 2006
Id Theft Accounts - New York Consumers
From: http://www.bbbonline.org/idtheft/stories.asp
Account #1:
On June 11th, I received a call at my home from a collection agency in Missouri. They stated that they were calling on behalf of (a phone company) and wanted to collect an outstanding bill due for services rendered. Upon questioning the caller, I soon realized I had been a victim of identity theft. I never lived at the address in question, nor had I ever known anyone who lived at the address. The next day, I contacted the New York State Troopers and Albany, New York, Police Department in an effort to file criminal charges. After filing formal charges, I was advised to contact (the phone company) in an effort to begin clearing my name of this outstanding balance. I left 5 messages with the Fraud Dept, all of which went unanswered. My husband then contacted the President's Hotline for (the phone company), a number provided by a customer service representative. We were then contacted by an 'Escalations Manager' from (the company). We were advised by this person that identity theft is becoming common. When we asked what the process was for establishing a phone line, we were told that a person could establish a phone line using someone else's social security number." (This story posted online on 06/06/05)
Account #2:
"I am contacting you to advise you that (a local utility) opened an account via telephone to someone using my name, social security number and address in a county (in which) I never lived. I contacted them about their practices and I was told 'too bad' That's they way they do it. The have reported a collection amount of $651.00 on my credit report - I never opened the account I am a victim of identity theft and I know who did it. I even told them this. They have not responded to my two (2) letters. They have no right to open an account via telephone without knowing who they are dealing with and when they are not paid, that's when they report it. I know who stole my social security number and date of birth and told them who it was and the address. I even told them I live in (another county) for 15 years and they did not care. They have no right to report a collection on my credit report. I believe this company should change their practices so people like me do not get hurt. They have nothing in writing opening this account fraudulently. I want them to take action against the person who did this." (This story posted online on 08/30/04)
Account #3:
"In Jan 2003, I became the victim of identity theft. My credit card and social security number were stolen off of the Internet. My card balance has never been higher than $900 and suddenly over $9000 in charges appeared. I disputed the charges with (the bank) and they find in my favor. As a precaution, I filed with all 3 credit bureaus and put a flag on my card account. The majority of fraudulent charges against me were for calling cards. All of these companies knew that the charges were disputed; thus, they took up their billing issues directly with my card company. I have not gotten 1 phone call or letter from these companies. However, (one company) completely refused to deal with (the bank) and instead proceeded to continually harass me directly in the hopes of receiving their money. They sent numerous letters and phone messages heartening to send my personal information to a collection agency and forever scar my credit report if I do not pay them immediately. I tried on several occasions to explain what they already knew--that the charges were disputed with the card company. I explained that my card and SS# were stolen." (This story posted online on 03/15/04)
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