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Monday, 11 September 2006
Id Theft Accounts - Ohio Consumers
From: http://www.bbbonline.org/idtheft/stories.asp
Account #1:
"Following is a copy of the letter I sent to (a phone company) on 4/30/03. I have cancelled service for my above referenced account because I no longer wish to do business with (this company). In February of this year someone stole my checking account information and used it to pay two SBC bills over the phone. (The company) accepted both payments, indicating that (its) payment system does not require verifying the information provided over the phone. I am appalled that payments can be made over the phone with just a routing and checking account number. This information can be easily obtained, and with the increase of identity theft and stolen credit cards, businesses... have become 'accomplices' by providing yet another way for criminals to victimize persons such as myself. To make matters worse, (the company) has been issued two subpoenas by the... Police Department, both of which have not been answered. I do not understand why (the company is) not able to provide the police with the necessary information." (This story posted online on 10/15/04)
Account #2:
"When trying to obtain a telephone in my name I was told by (the company) that I could not (obtain one), because my social security number was being used by someone else. The...corporation allowed someone to obtain a phone using my social security number. They never checked to see if it was accurate and when I tried to obtain a phone using my telephone number I could not and was told I have to prove that I was who I said I was, because that social security number was already in use. Identity theft." (This story posted online on 08/17/04)
Account #3:
"My mother was recently contacted at her home by a representative of (a collection agency) for (a wireless company). This representative was extremely rude and condescending to my mother in addition to making several violations of the Fair Debt Collection Practices Act, which may result in legal action by myself. Upon learning of this call, I was able to determine that someone had fraudulently opened an account in my name with (the cell phone company). I have recently been the victim of identity theft and this is the fourth such account opened in my name in the past seven months. I have made several efforts to discuss this situation with the (the cell phone company)'s Fraud Department, but have been refused the opportunity to speak with them. Not only will the customer Service Department not allow me to speak with the Fraud Department, they refuse to forward a Fraud Investigation Packet to me. During one phone call a Customer Service manager hung up on me. I am terribly disturbed by their lack of assistance. (The company) has allowed someone to fraudulently open an account in my name and has allowed this to appear on my credit report, but (the company refuses to assist me." (This story posted online on 04/19/04)
Account #4:
"I was a victim of identity theft. And the bottom line is I have done everything (the bank) required to have this derogatory information removed from my credit report and it still has not been done. This has been going on since October 2002. I recently learned that my request was denied because a payment was made on the account. The payment they are referring to was a $3.00 payment made to obtain a copy of the original credit application. I call (the bank) weekly to clear this up only to be transferred to at least 4-5 people per call, be disconnected a few times, and to be treated so rude. One comment that we made when I questioned the payment made was 'oh, what your telling me is the checking account is a fraud too'. All I want is this messed cleared up and I have gotten NOWHERE is talking to them. They are rude and no one seems to know anything. They tell you they will call you back, and they don't even ask for your telephone number, I give it to them, and they never call back. They still have not sent me the application I requested, nor a reason for the denial. I learned it all by calling them. Being a victim of identity theft is a horrible." (This story posted online on 02/17/04)
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