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Monday, 11 September 2006
Id Theft Accounts - Tennessee Consumers
From: http://www.bbbonline.org/idtheft/stories.asp
Account #1:
"I have been contacted by this collection agency numerous times on all hours of the morning as well as on Sundays. I am being harassed about an unpaid debt that does not belong to me. I have notified the company that the account was opened fraudulently and that the name on the account does not belong to anyone in my household, however they continue to call asking for this person. I have filed a complaint of identity theft with my local police department and have notified all three major credit bureaus for a fraud alert. Client Services has been rude and insulting to me over the phone and has used foul and degrading language. I have tried to complain to a supervisor, however they fail to take any action in my favor. I have offered to give them the name of the Police Department to contact for further information about the person they are looking for, yet they refuse. They insist that I must fax them this info. I cannot afford to pay for the faxing of documents and long distance calls every time a debt collector calls me asking for the wrong person. I have not opened an account with this company, nor have I ever done business with them. . . I would like the company reprimanded for its behavior and business tactics as well as the phone calls and harassment to cease." (This story posted online on 02/07/05)
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